• Meeting rooms & workspaces
  • Virtual office services
  • The library
  • Contact us
  • Meeting rooms & workspaces
  • Virtual office services
  • The library
  • Contact us

The Blog Library

Home  /  Blog   /   The 9 Reasons Customers Buy

The 9 Reasons Customers Buy

August 28, 2023

There are 9 key decision drivers that your marketing messages need to incorporate, to ensure you hit the mark when approaching your market.

People buy based on:

Necessity:  What is a common problem that your customers face?; Your business should provide the solution.

Aspiration: Fear motivates us to move away from something negative, and aspiration encourages people to move towards something better.

Convenience:  While your product may not be a necessity, it can be a convenience and people love convenient things.

Identity:  People are motivated to buy things that demonstrate they are part of a niche identity. You need to speak the language of your target cohort so that it will be a ‘must have’ for people trying to be part of that group.

Obligation:  You can also play on logical fear to sell, by letting prospects know what’s at risk if they don’t buy your service.

Hope: Use your products and services to demonstrate a positive outcome that can be expected.

Scalability:  People get nervous making decisions when they expect to need more later. So, provide flexibility.

Assurance:  Quality products are proven, science based, and safe. People wanting these services or products expect this information.

Price: People buy on price last after all other factors, so do a proper cost modelling process to ensure you get the pricing right, not just for your customers but for your business to profit.

Need help? – The Foundational Business Centre works with Micro and Small Business owners, making small business easier for small business owners.

article author

Kerrie Sheaves


share

You might also like these articles.

Setting Your Price – Five Factors to include to ensure you make a profit

Knowing if your new idea or enterprise has commercial value and will make you any money, and when you’ll start...

read more

Using Your Home Address For Business

Why is that a problem? There are some downsides and legal issues when business owners use their home address as...

read more

Learning to walk before you run

These mistakes are only fatal if you refuse to make tough choices, swallow your pride and fix the errors before...

read more
Take your business to the next level.

Take the first step towards growing your business and arrange a meeting with us to explore the possibilities. Fill out the enquiry form.

    • Meeting rooms & workspaces
    • The library
    • Virtual office services
    • Contact us
    1300 SML BIZ
    Suite 208 A-LB 29 Main Street,
    Rouse Hill Town Centre, Rouse Hill, 2155
    Connect on social media
    LinkedIn
    Facebook
    Instagram
    Copyright © 2026 Foundational Business Centre
    Privacy Policy Code of Conduct   Site by Crystal Creative